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Forums Human Capital Management Lawson S3 HR/Payroll/Benefits

PR141 and PR197 out of balance

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MonikaS
Basic Member
Posts: 9
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3/7/2012 5:16 PM
Hello,
On occassions our PR141 and PR197 are out of balance. It is always related to employer portion of deduction amounts such as Medicare, 403b, health, dental, etc. I can find the employees, the deuctions, and the amounts but cannot find the reason for this out of balance condition. Our Lawson IT resources cannot find why would this be and the database looks good. Is anyone else having this issue? if yes, did you find the cause?  Thank you,  Monika
Karen Ploof
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Posts: 118
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3/7/2012 11:41 PM
Are you running PR141 and PR197 at the same time? I'm eliminating the possibility that it's a process/timing issue.
MonikaS
Basic Member
Posts: 9
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3/9/2012 6:55 PM
Hi Karen,

We run the PR jobs in order.The PR141 is always completed before we start PR197 in the report mode.  Thank you
Carolyn Lee
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Posts: 53
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3/15/2012 4:37 PM
That happened to us when an employee record was changed in HR11, after PR141. Only the process level recon was out of balance, as a whole it balanced.
Did your IT folks do a full recon PAYDEDUCTN and PRDISTRIB on the payrolls it didn't balance?
MonikaS
Basic Member
Posts: 9
Basic Member
3/15/2012 7:17 PM
Hi Carolyn,

We found a CTP84787 that should help us with this issue. Thank you for your reply.