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Forums Integration / Customization IPA/ProcessFlow

Email Escalation

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Sam Simpson
Veteran Member
Posts: 239
Veteran Member
7/27/2007 2:20 PM
We have just installed env 803 and applications in AIX box. Everything seems running okay except the escalation email in processflow seems to sent the same email every 15 minutes until the in-basket is answered. Did we miss something in configuration here? Any help is much appreciated.

Thanks.