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Forums Integration / Customization IPA/ProcessFlow

In Basket - User Level Work

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Ragu Raghavan
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Posts: 477
Veteran Member
12/16/2012 5:20 PM
I have some user's whose inbasket shows a user id under the "user Level work" bookmark of the Inbasket (and a * when there are Workunits). For example:

Task Level Work
  HR Consultant
User Level Work
  empa_law9 *

Others just show a blank (and a * when there are WU;s).

Task Level Work
  HR Consultant
 User Level Work
 *
As far as I can tell the set up is the same in Resource Manager and the PF admin.
What should I be checking for this inconsistency?

Thanks.

Ragu
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Posts: 0
New Member
12/17/2012 12:20 PM
Check your RMID again - I believe that this is pulling from the Name field, which is easy to overlook. The Firstname, Lastname, and Name fields should all be filled in with the user's name.
Ragu Raghavan
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Posts: 477
Veteran Member
12/17/2012 1:24 PM
Thank you. The Sec admin confirmed that was the case.