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In Basket - User Level Work

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Ragu Raghavan

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12/16/2012 5:20 PM

I have some user's whose inbasket shows a user id under the "user Level work" bookmark of the Inbasket (and a * when there are Workunits). For example:

Task Level Work
HR Consultant
User Level Work
empa_law9 *

Others just show a blank (and a * when there are WU;s).

Task Level Work
HR Consultant
User Level Work
*
As far as I can tell the set up is the same in Resource Manager and the PF admin.
What should I be checking for this inconsistency?

Thanks.

Ragu

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Posts: 0

12/17/2012 12:20 PM

Check your RMID again - I believe that this is pulling from the Name field, which is easy to overlook. The Firstname, Lastname, and Name fields should all be filled in with the user's name.