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3 Tools dashboards ?

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Greg Moeller

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5/18/2011 8:52 PM

Hi, All!

Here's the issue: The other day, I started seeing 2 Tools dashboards. (I'm basically the guy that takes care of the technical stuff with LBI).

I have a user here in IT that sees 3 Tools dashboards. They are all identical (as far as I can tell).

How do I differentiate between them to tell which is the "real" tools dashboard and delete the other 2?

Anyone ever had this happen to them?

Thanks in advance,
-Greg

Matthew Nye

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5/19/2011 4:50 AM

NOTE: without seeing your system its hard to say 100% that this is the right solution so be sure to backup your database before doing this.

That probably happened because you migrated content from another LBI environment and when creating the solution pack you selected all dashboards of the owner of the Tools dashboard.

Easiest way to fix it is using the old school Object Editor

1. go to http://yourlbiserver:port/efs/edit
2. Click on each of your Components until you find all 3 Tools dashboard.
3. You can delete either of them but to return to the original state delete the two with the larger ids on the Properties tag

You can probably do this with the content tool on the Tools dashboard but it may be a bit time consuming if you have a lot of dashboards and users. The old Object Editor is much easier to navigate.

Greg Moeller

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5/19/2011 4:04 PM

Thanks, Matthew. I'll try that-- maybe next week though.