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Forums Performance Management Lawson Business Intelligence/Reporting/Crystal

Report runs in TEST but not in PROD

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Robby
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9/4/2012 7:04 PM
When I upload and run this report (and others, I've even tried re-writing the report to see if that is an issue) in TEST, it runs fine. When I upload and run in PROD (changing the datasource, of course) it will stop and ask for the default user and password. This does not happen for every new report. AND, I tried this: re-wrote one of the reports to limit the output to 4,000 rows, and it ran OK. Then I re-wrote to allow it to output the full report (about 45,000 rows) and it got stuck again. But, it runs OK with no limits in TEST. Any ideas?
Will
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11/27/2012 12:39 AM
Hi Robby,

Does the incriminated report use a Crystal "command" to run?
Robby
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11/27/2012 1:25 AM
Hi Will,
Thanks for the response. We got this fixed, turned out to be a setting on the Crystal Server in PROD.