Name	Points
Greg Moeller	4184
David Williams	3349
Kat V	2984
Woozy	1973
Jimmy Chiu	1883
Kwane McNeal	1437
Ragu Raghavan	1377
Roger French	1315
mark.cook	1244
Chris Martin	825

RAD delivery tracking

2 Replies

0 Subscribed to this topic

40 Subscribed to this forum

Sort:

Author

Messages

cindy MHSIL

Basic Member

Posts: 17

New Poster

10/10/2013 6:27 PM

How can users look at the RAD delivery tracking info for packages that are not requition or PO ? I dont really want to take up licenses in RAD with adding all the possible users to there to view via RAD delivery- tracking. But I dont think you will see any of the info anywhere in S3 because these packages are not initiated from that system. Any advice ?

Greg Moeller

Veteran Member

Posts: 1498

MVP

New Poster

Engaged Reader

Avid Reader

10/10/2013 8:35 PM

I suppose you could create a generic user in MSCM/RAD.. and just give that out to whomever needs it. I'd think you could just put that in as their requester identity if they also use Lawson. You'd lose the ability to individualize with those user though..

Michelle Wetzel

Veteran Member

Posts: 183

New Poster

10/22/2013 5:44 PM

When we first went live with MSCM, we had planned to have the delivery tracking available for everyone to see. Then we got the bad news about licenses. We restrict access to tracking and the other webband lookups to a few key people who can actually understand what they are looking at.

Departments contact us when they need more information and we look it up for them. We decided that it wasn't worth the expense to roll it out to a ton of users who A) wouldn't use it and B) wouldn't understand what they were seeing.

We honestly don't have that many people call that need tracking - definitely not enough to justify the added expense. We've been live for 2 years now, for what that's worth.

Michelle