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Third party support for Lawson
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Venkat
Advanced Member
Posts: 22
6/7/2011 12:45 AM
I would like to know if there are III party vendors that offer support to Lawson, particularly for year end W2 related changes and interface to BSI. We may have to delay moving to Apps 9.x and will be out of support during the year end of 2012. If anyone has prior experience with such vendors please share here.
Thanks.
John Henley
Senior Member
Posts: 3348
6/7/2011 1:38 AM
Absolute provides support. Contact Kent.Jacobson@TeamAbsolute.com=
Shane Jones
Veteran Member
Posts: 460
6/7/2011 2:41 AM
Very interesting.... We are debating the same thing. At cue I spoke with a couple companies that a looking to do the same thing. (we should stay in touch)
Venkat
Advanced Member
Posts: 22
6/12/2011 3:59 PM
Thanks John for the information.
Good to hear, Shane. We are commencing the work on floating an RFP for this. Can we talk to someone in your organization to share ideas/concerns about III part maintenance ? Do you have the contact information from other organization that voiced similar concerns ? We would like to talk to them too.
Greg Moeller
Veteran Member
Posts: 1498
6/13/2011 6:44 PM
I'd like to 2nd John's recommendation of Absolute. (And not just because they offer hosting for this site!)
Kent and team are very knowledgeable in Lawson- in fact many of them used to be Lawson employees. They take their work seriously, and from a customer perspective (like myself) have been very beneficial to have on your side!
Venkat
Advanced Member
Posts: 22
7/8/2011 3:49 PM
Does anyone know the contact person in Analysts International Corporation or Velocity Technology Solutions. We have to make calls to fid out if they provide such support.
Thanks.
Syed Thambi
Posts: 3
3/21/2012 4:40 PM
Venkat,
Were you able to identify 3rd Party vendors who will support Lawson installations that are out of support with Lawson? Did you actually sign up with any of them ? What was your experience ?
Syed Thambi
Posts: 3
3/21/2012 4:42 PM
Greg/John,
Have either of you used Team Absolute in the past. What was your experience ? If not, do you know of any Lawson customers using Team Absolute for support ?
Greg Moeller
Veteran Member
Posts: 1498
3/21/2012 5:30 PM
To answer you question, Syed: Yes, we've used Absolute before. Like I said previously, Kent and his team take their work very seriously, and are very knowledgeable about most if not all aspects of Lawson.
Syed Thambi
Posts: 3
3/23/2012 3:55 PM
Thanks for your response Greg. Would you be open a quick call from me to learn more about your experience.
Greg Moeller
Veteran Member
Posts: 1498
3/23/2012 5:36 PM
Check your messages for my contact info Syed.
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