Installation of Smart Office

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ram32bo
Basic Member
Posts: 10
Basic Member
    This is my first project and I am going to attempt to install Smart office on a Server. I've downloaded the install guide from Lawson's website but it seems I need to install Websphere on the server before I install anything else. Is this true? Does anyone have any suggestions before I begin installing? Please give me any advise you have or knowledge. Anything and everything can help. Thanks!
    Ollerton
    Basic Member
    Posts: 16
    Basic Member
      You need to install websphere and bind it your ldap for single sign on. You also have to setup lawson web services and the lifecycle manager. LSO was a little challenging, however the install docs are pretty decent.
      ram32bo
      Basic Member
      Posts: 10
      Basic Member
        @ Ollerton: I've installed websphere and currently attempting to install lifecycle manager. While running the ldap test (script provided by lawson), I am receiving some java error. I don't know exactly what my problem is and can't really figure it out. Below is what the error looks like. Can anyone help?

        C:\Users\svc_smartoffice>"C:\Program Files (x86)\Lawson\LifeCycle Manager\Server
        \script\ldapTest.cmd"
        Exception in thread "main" java.lang.NoClassDefFoundError: com/lawson/lifecycle/
        server/security/LdapTest
        Caused by: java.lang.ClassNotFoundException: com.lawson.lifecycle.server.securit
        y.LdapTest
        at java.net.URLClassLoader$1.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        Could not find the main class: com.lawson.lifecycle.server.security.LdapTest. P
        rogram will exit.
        ram32bo
        Basic Member
        Posts: 10
        Basic Member
          Currently we've installed Websphere 7.0 and LifeCycle Manager 9.1.6. These are up to date with their fixes and currently I am attempting to install Smart Office. For some reason, I can't get LCM to give me the option for "Admin View". I found article 54005588 regarding adding a new LSO admin account but I can't do that either. Can I get any help? Anyone know anything regarding adding an admin to LCM?
          ram32bo
          Basic Member
          Posts: 10
          Basic Member
            UPDATE: I had to add a group in the LCM properties but just found out I need to install GRID before I install WebServices. I am attempting to install GRID but when I try to install it, there are no hosts. I am currently confused on how to get a host to show up in LCM. Has anyone out there dealt with this?
            hsuhsen
            Basic Member
            Posts: 23
            Basic Member
              Have any of you done the Smart Office Installation without any prior exposure to it? Do you recommend it? Are there any "gotchyas"? I have installed LSF9 many times, but there are a few things with LSO that are new to me, like LifeCycle Manager and Lawson Web Services (unless that is just a new name).

              I'm trying to decide whether I should give it a try, or have a consultant do it the first time and take it from there.
              Kevin Anderson
              Advanced Member
              Posts: 22
              Advanced Member
                I am trying to install LSO 9.1.2 using LCM 9.1.7. I have uploaded LSO to LCM and I right click Server for Lawson Smart Office 9.1.2 and select Install. Then I select the Server for Lawson Smart Office 9.1.2 and click the Next button. I get an error that says, "Can not install Server for Lawson Smart Office 9.1.2. No available location exist or the user is not authorized to install Server for Lawson Smart Office 9.1.2." I do not find anything in the install documentation about creating a location or a spcial user for the install. Lawson Web Services are installed and appear to be working fine.

                Has anyone else received this error?

                John Henley
                Senior Member
                Posts: 3348
                Senior Member
                  What platform are you running LCM on?
                  Thanks for using the LawsonGuru.com forums!
                  John
                  John Henley
                  Senior Member
                  Posts: 3348
                  Senior Member
                    Are you running LCM as a Windows service?

                    Thanks for using the LawsonGuru.com forums!
                    John
                    Kevin Anderson
                    Advanced Member
                    Posts: 22
                    Advanced Member
                      LCM is installed on Windows Server 2008 and the the LCM-Server and LCM-Service are running as a service using the local account LCMService. I was able to install Lawson Grid and Web Services. I can also bring up the install wizard for Smart Office Grid version without getting the error.

                      John Henley
                      Senior Member
                      Posts: 3348
                      Senior Member
                        Is the user 'LCMService' in the local Administrators group? (I'm assuming it is, but check anyway...)

                        Thanks for using the LawsonGuru.com forums!
                        John
                        Kevin Anderson
                        Advanced Member
                        Posts: 22
                        Advanced Member
                          I justed checked to be sure and Yes, LCMService is in the local administrators group. I don't think I mentioned this before, but I am trying to install LSO on the same server as LCM if that makes any difference.
                          Kevin Anderson
                          Advanced Member
                          Posts: 22
                          Advanced Member
                            I started over and uesd the versions of LCM and LSO that were released last week. They are LCM 9.1.8 and LSO 9.1.3. I was able to install the Server for LSO 9.1.3, but now I cannot install the LSO client. When I click on the Install Lawson Smart Office Client link, I get a 404 Page Not Found. Everything looks like it is running in LCM.
                            mark.cook
                            Veteran Member
                            Posts: 444
                            Veteran Member
                              In planning for installation, how long did this take you to complete? Did you do it all yourself or did you use consultants?
                              hsuhsen
                              Basic Member
                              Posts: 23
                              Basic Member
                                BVSD ended up having CIBER install LSO for us. It took about 6 hours consulting time from start to finish.
                                Chris
                                Advanced Member
                                Posts: 23
                                Advanced Member
                                  Did you ever resolve this issue? I'm getting the same 404 error when attempting to install the LSO client. It looks like everything is working correctly on the LSO server. Thanks.
                                  Kevin Anderson
                                  Advanced Member
                                  Posts: 22
                                  Advanced Member
                                    No I did not. Please let me know if you get it figured out.
                                    John Henley
                                    Senior Member
                                    Posts: 3348
                                    Senior Member
                                      What URL are you going to when you try to install?
                                      Do you include the port (19005 by default if I remember correctly)?

                                      If so, do you see the 'Install Lawson Smart Office' graphic?

                                      If so, are you using the signtool for SSL certificates?

                                      Did you install the certificates on the machine on which you are trying to install the client?
                                      Thanks for using the LawsonGuru.com forums!
                                      John
                                      Kevin Anderson
                                      Advanced Member
                                      Posts: 22
                                      Advanced Member
                                        I'm not sure what Chris is doing, but I am using the url http://server.domain:19005/LSO. That give me a page with a graphic in the middle that says Install Lawson Smart Office. Clicking on that graphic give me the 404 error.
                                        Eklind
                                        Veteran Member
                                        Posts: 38
                                        Veteran Member
                                          My guess is that when you did the installetion you did not specify the url http://server.domain:19005/LSO in the install wizard. If you do a mouse over and look URL that the graphics point verify that it does point at http://server.domain:1900.../server.domain:19006

                                          If there is another URL there, for example mising the context root LSO or having LSO in lower-case you should re-install LSO and type in the correct URL in the install wizard.
                                          Kevin Anderson
                                          Advanced Member
                                          Posts: 22
                                          Advanced Member
                                            The URL that the graphic takes me to is
                                            http://server.domain:1900...tion?server=https://server.domain:19006
                                            which should be correct.
                                            Chris
                                            Advanced Member
                                            Posts: 23
                                            Advanced Member
                                              My issue is the same as Kevin's. I use http://server.domain:19005/LSO which brings up a page with the "Install Lawson Office" graphic in the middle. I get the 404 error when I click the link. I used the signtool to install an SSL certificate on the server but have not done anything yet regarding a certificate on the client.
                                              Eklind
                                              Veteran Member
                                              Posts: 38
                                              Veteran Member
                                                Kevein, if the URL is
                                                 
                                                it is not correct.

                                                It must be
                                                [CODE] http://lawlcm-svt01.cghmc...vt01.cghmc.com:19006


                                                The best way to correct this is to re-install the LSO server and in the install wizard specify
                                                John Henley
                                                Senior Member
                                                Posts: 3348
                                                Senior Member
                                                  Did you import the "install point" after signing it?
                                                  Thanks for using the LawsonGuru.com forums!
                                                  John
                                                  Eklind
                                                  Veteran Member
                                                  Posts: 38
                                                  Veteran Member
                                                    Sorry, my last post got messed up. I try again.

                                                    Kevin, if your URL is
                                                      
                                                    then it is not correct. The URL must be
                                                    [CODE] http://lawlcm-svt01.cghmc...vt01.cghmc.com:19006


                                                    To fix this you need to re-install and specify the URL

                                                    in the install wizard.
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