Installation of Smart Office

For some reason I cannot get the complete URL to display completly in my previous post. It shows correctly in the editor, but when I submit the post it does not display. I do now see that my URL does not have the LSO in the URL that the graphic takes me too as Eklind's post shows. When I add the LSO in the address line then it looks like the install starts and then I get an error that there a required files missing. So maybe I need to try the install again so I get the correct URL in the graphic.

I try one last time :-)

Kevin, if your URL is
http://lawlcm-svt01.cghmc...vt01.cghmc.com:19006
then it is wrong.

The URL must be
http://lawlcm-svt01.cghmc...vt01.cghmc.com:19006

To fix this re-install LSO and specify http://lawlcm-svt01.cghmc.com:19005/LSO in the install wizard.

I imported the installation point on the server after signing it.

This is the URL that fails for me:

http://server.domain:1900...nClient.application?

server=https://server.domain:19006

Now I get it - the LSO is missing. When I add it the install starts but fails on a missing files error, the same as Kevin.

Chris, that URL is not correct. The URL is missing the context root LSO. .../19005/LSO/LawsonClient.application?....

You need to re-install LSO and specify the URL http://:19005/LSO in the install wizard.

Easiest solution is to uninstall LSO and reinstall. Make sure when you are prompted for the "Installation URL" that you include /LSO.

I have uninstalled LSO and installed again making sure I included LSO in the URL. The installation now completes successfully but when I try to logon to LSO I get an error that the user id or password is incorrect. I have added my user id to the userroles.xml file and restarted the application, but I still get the same error. This is the same user id that I use to logon to LCM.

You need to use your "real" userid. The one you use when you login to Lawson Portal, assuming that you installed the Grid Extension Session Provider and bound it to your AD.

I am using my Lawson portal id. I went back to the Session Provider and reran the Configure Session Provider. I thought I had done this before but everything was blank. After I finished I went back to te Configure Session Provider again and it was still blank. Where is this information stored so I can verify that it is saving it?

The ‘configure session provider’ is a little misleading. What you need to do is look at the running instance of SessionProvider.

From the ‘Applications’ tree, select the SessionProvider under your Grid Extensions, and click ‘Configure Application’ link
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Then click ‘Edit Properties’
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Look thru the property grid; this info is stored in this file (adjusting your path accordingly):
C:\Lawson\LifeCycle\LifeCycleManagerService\grid\Lawson Grid\config\runtime.xml.

Make sure you have the info correct.

I found the problem. I had to change the User ID Attribute from cn to sAMAccountName. I can now load the LSO canvas. Thanks for all of your help.

You're welcome. I've made the same mistake myself:)

I have successfully installed Smart Office in the Life Cycle Manager. But when I try and download the client, I receive this error: SSL Certificate not accepted (Due to unfortunate circumstances, you have not previously accepted the SSL certificate on the Lawson Smart Office server. Please do so, and try again. [SSLCertNotAccepted]) I installed this on Windows server 2008 running IIS 7. I have a CASE open with Lawson, unfortunately as usual they are less than helpful and admit having little to no experience with it. Got to love it.

Did you use the Lawson signing tool, or are you using another certificate for the LSO server or your domain?
If you are using a self-signed certificate, you need to install the certificates on the desktop PC for both the "grid" and the "LSO" server URLs. They ***MUST*** be installed into the "Trusted Root Certification Authority". Do not let Windows to "select based on the type of certificate"...it will not work

Wait a bit here! Do not mix up the certificate that is signing the installation (signing with the Signtool) and the SSL certificate that is used for securing the communication between LSO client and the server.

The error message shown is complaining about the SSL certificate and not the certificate used to sign the installation. So what to do about the error?
1. For just getting LSO to start so you can try out the installation.
a) Start Internet Explorer, if running Windows 7 start IE as an administrator.
b) Go to the LSO install page using HTTPS, for exampe https://yourserver.company.com:19006/LSO, go to the page even if IE does not recommend you to do it.
c) Click the certificate error button next to the address bar, click view certificate.
d) Verify that the "Issue to" value is on the same format as you access the server (yourserver.company.com).
e) Go to the "Certificateion Path" tab, click the top most certificate in the list and then click "View Certificate".
f) A new dialog is show, choose to install this certificate and make sure it goes into "Trusted Root Certification Authority"
g) Close all Internet Explorers, open a new IE and go to the URL https://yourserver.company.com:19006/LSO again.
h) verify that there is no certificate error this time when accessing the page.
i) You can now start LSO again.

2. Before letting all of your users access the environment you can either do:
- Push out the root certifcate (the certificate installed in the steps above) to all users through Active Directory (quite simple).
- Create a new SSL certificate for your host from your internal Certificate Authority or if you are exposing your server over internet buy a SSL certificate.


I can recommend to read the Knowlegebase Article 5411565
https://mylawson.lawson.c...&searchId=274452
userid/pwd for mylawson.com site must be provided.

Eklind, thanks for setting me straight; I was mixing apples and oranges I guess.
The error you are getting is related to the SSL certificate used for securing communication between LSO client and the server, not the code signing.

Eklind, where does that default certificate (https://yourserver.company.com:19006/LSO) initially come from? Is it generated by LSO?

When the Grid is installed, a Root certificate is also created. And for each router created there is a SSL certificate issued from the root certificate. You can have several routers in your Grid if you want to devide the communications between the different applications running inside of Grid.

So LSO itself does not do any creation of SSL certificate, it is the Grid that handles all that.

Help? I get a 404 error when I click on either page 2 or page 3 of this post. ??

What browser do you use?

So do I!

I am using Internet Explorer 9, and I have tried to click the "Compaitble View" as well.

There is something about that URL that cases the URL paging to mess up, and it's given me fits.
I will see if I can figure it out, but in the meantime, you can use:
https://www.lawsonguru.co...on-of-smart-office/1
https://www.lawsonguru.co...on-of-smart-office/2
https://www.lawsonguru.co...on-of-smart-office/3

Hello everyone,
 We are also in the process of installing the LSO and got stock on the installation of LCM service. We have Lawson ADAM bound to the corporative AD and I think we should go to ADAM for the LCM configuration. The problem is that we do not have the “member” attribute in Groups in the ADAM. I was able to connect to AD with LCM service with no problem. I have no attributes in the group with list all of the users for that group , as I do in the AD.  I am getting the error message in the server log that "user does not exist in the LCMADMIN group"
I have checked the Lawson delivered ADAM ldif file and I see that they do use the member attribute in the ADAM to list users under the group.
I wonder if anybody has installed the LCM connecting to ADAM or if I should point LCM to AD in my setup

Thank you

I apologize, looks like I hijack the post. I am going to open the new thread

Anyone used one machine for LCM and LSO servers?

EDIT: Got my answer in the "Lawson Companion Config" thread. John mentioned the Vanilla LSO Install. Hope to get comment from someone who actually did it.

Thanks,
Jude

We used one server for LCM & LSO. Pretty simple and clean, no major slowness.

Can LCM and LSO reside on an existing server that has WAS installed or does it need to be on its own server?  I have a server that has PunchOut installed on it, so it seems like LCM and LSO could be installed and not bother PunchOut.