Unable to start Grid service in LCM

Try testing your java. Ran into a similar situation where java was not starting. Had to reinstall after restoring windows. At a command prompt try: java -version and see if you get an error message.

When you installed, did you add the service user (e.g., lsoservice) as a local user on the server? And as an administrator? Even if you did, go back and check. I have seen a number if times where organizations push out GPOs that remove any local users from the administrators group on a server.

John

On May 29, 2012, at 5:56 PM, "forums-lsf-smart-office@lawsonguru.com" > wrote:

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Unable to start Grid service in LCM
Posted by: Rod
05/29/2012 03:51 PM
Hi,
I have Lifecycle Manager, LCM service, LCM client installed on a Windows server and have installed Grid for Lawson into LCM.
The service for the Grid is unable to start. I have re-installed everything to start from scratch and I still get the same error.
Has anyone experienced this before, or have any ideas on why the Grid is not starting?

LCM - 9.1.10
Grid - 10.1.8.1
Windows - 2008 R2

Thanks for any help given.

Rod
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Hi,

Thanks for the suggestions but returns its version and build number when running "java -version".

Initially I saw that the Grid Windows service was being started using "Local Service" which wasn't starting so I changed it to start using a local account on the server that is in the Administrators group.
I checked and the user is still in the Administrators group.

I've looked in the logs and it gives me different reasons why it is not starting.
From "Remote Ant Script Failed" to "Failed to initialize keystore".

Is there anything that needs to be done after installing and setting up LifeCycle before installing Grid?

Thanks

Can I get a little background from you? LCM Server is installed. And an LCM service has been installed. And both the LCM Server and the LCM service are running. Is that all correct? And the issue you are having is that Grid will not start? Are the LCM server and the LCM service on the same machine? Is Windows UAC active or was active during the installation?

Hi Brian,

Yes the LCM server and LCM service are both installed and are running. They are both on the same Windows 2008 machine.
Windows UAC was active during the installation, and I did make sure to install LCM server with Admin rights.
The install of Grid did create a Windows service but it will not start through Windows or through LCM.
One of the errors that I am getting is that it is "Unable to connect to gridagent on xx.xx.xx.xx port: 19001 falling back to LCM data"
It always fails to run the GridStart.vm script.

Thanks.

Just a thought....Could it be a firewall issue. I have not installed LCM Server and Service on the same machine but have had firewall issues.Is your firewall running? Can you try without it running? Or at least with rules for 19001-19006?

Hi Brian,

I've already turned off the firewalls on this server to see if that was what is stopping it. I get the same result.
I've tried re-configuring the grid and choosing a port that was already in use, and during the re-config it stops me and says that port is already in use.
So I know that port 19001 is not in use by anything else.

Thanks

I think that I ran into a similar issue. Pretty sure I disabled UAC to make it work.