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LBI report field overlapping
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Lawson Business Intelligence/Reporting/Crystal
LBI report field overlapping
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Xin Li
Veteran Member
Posts: 133
9/2/2011 6:19 PM
We have a crystal report that has a longer field that is overlapping the field to its right. We shrank this field so that it will not overlap in crystal designer. However, when we publish the report to LBI, the report is displaying field overlapping. Anyone experienced this and any suggestiion?
amynelson
Advanced Member
Posts: 25
9/2/2011 6:46 PM
That is a known issue with Crystal RAS. I have seen this at numerous clients and the resolution is to upgrade the Crystal RAS Server that your LBI is running on. There is a KB article that has the download for the newer version of Crystal RAS, but I don't know the article off hand. You should be able to call GSC and get the information. It may also make the font size of numbers appear larger in one or more fields in the Crystal Viewer in LBI. It shouldn't affect the report once it is printed, just when you view in the Crystal Viewer.
John Henley
Senior Member
Posts: 3348
9/2/2011 6:54 PM
Yes, that is fairly common.
I think it has to do with which, if any, printer drivers loaded on the server.
If you export it to PDF, does it display correctly?
If so, try creating a formula field, and truncating the text field into it [e.g. Left(xxx,20)], using a length that will display correctly.
Donna
Veteran Member
Posts: 110
9/5/2011 3:02 PM
This may not apply to your situation but if the field is populated by a sub report, the condition can be caused by the can grow feature in the sub report format editor under the common tab.
Xin Li
Veteran Member
Posts: 133
9/6/2011 6:36 PM
Thanks all for your reply. We are on latest RAS and using function left as suggested by John and nothing works.
S Eckerson
Basic Member
Posts: 7
9/6/2011 7:50 PM
One cause for overlapping fields through LBI is the font size setting on an individuals monitor. I had to change mine back to normal from large to eliminate the overlap.
Right click on the desktop, go to properties, go to settings, click on advanced.
Good luck.
Xin Li
Veteran Member
Posts: 133
9/8/2011 2:20 PM
We resolved the issue by adding a key to registry (RAS windows server)
HKEY_CURRENT_USER -> Software -> SAP Business Objects -> Suite 12 -> Crystal Reports -> Saved Data -> TruncateClippedFieldStrings to Yes.
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