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Smartnote Options Link

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vc727
Advanced Member
Posts: 44
Advanced Member
8/11/2010 11:57 AM
    We use smartnotes as a push only tool. I create notifications and push them out to management and Human Resources. I am always being asked if they can get the information in a spreadsheet. I know that in the options link at the bottom of all the notifications is an options link which should allow them to expot the note to a spreadsheet. Why am I the only one that this option works for. Every other user has the Options link grey and will not work. Could it have something to do with them not being registered smartnotes users or that we are bursting the notices?
    Matthew Nye
    Veteran Member
    Posts: 514
    Veteran Member
    8/11/2010 12:03 PM
      Is it working for you from the email? Last time I tested this the Excel export option is only available when delivered via browser. What version of SmartNotes are you on?
      If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
      vc727
      Advanced Member
      Posts: 44
      Advanced Member
      8/11/2010 6:16 PM
        You are correct it only works from the browser. Why is it even on the email if it isn't an option?
        Matthew Nye
        Veteran Member
        Posts: 514
        Veteran Member
        8/11/2010 6:37 PM
          To keep you busy.

          You can edit the template to remove it. Open the master template and search for [tool_options]. If you remove this it will remove that option.
          If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
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