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10 Replies and 6430 Views Information for acactivity    6430  10 Started by  Ruma Malhotra I am trying to create a smart note for activity management that notifies a user whenever a new activity in the project and activity management system is created. Looking at the ERDs on this site for activity management, there is a table acactivity that has all activity information for each activity created in the system. Looking at the technical documentation for this table there is a field that says acv_date_created which gives the date the activity was created in the system. However whe...
10 6430
by  Ruma MalhotraJump to last post
01/30/2009 11:49 AM
1 Replies and 14314 Views Loading inside Lawson Portal    14314  1 Started by  Deleted User I have Smart Notes sending out emails to employees to fix various issues. In these smart Notes I have included a link to the Lawson Employee Self Service page they need to use. However it will just pull up the page directly. I would like it to load the page inside the Lawson portal. Is there a way to do this I was hoping there would be something like http://LawsonServer/lawson/portal/redirect=lawson/xhrnet/some_page.htm Thanks.
1 14314
by  John HenleyJump to last post
01/30/2008 12:47 PM
4 Replies and 785 Views Align Columns  785  4 Started by  Randy Can't seem to get the syntax right to align the columns in SN. Admin manual say's it should look like this for column 1. Not working. colopt1|align=center&colopt8=no
4 785
by  RandyJump to last post
12/13/2017 2:52 PM
2 Replies and 1347 Views Deliver LBI report in Smart Note  1347  2 Started by  thummel1 Hello, is it possible to deliver LBI reports in a designated format (e.g. Excel, PDF) as an attachment in a Smart Note The goal of this would be to eliminate a step where certain staff are tasked with running an LBI report, exporting, saving, and emailing to other customers within the organization that do not have LBI security access. Just wondering if Smart Notes have this type of functionality
2 1347
by  Mark PetereitJump to last post
11/01/2017 6:54 AM
0 Replies and 224 Views Changing ownership of Smart Notes  224  0 Started by  thummel1 We recently upgraded to V10. I was tasked with migrating all smart notes to V10. In the process, I became the 'owner' of all smart notes. My colleagues can no longer see any Notifications. In some cases, I have full editing rights of other's notifications, and in other cases I do not have editing rights, and the original publisher cannot even see them, thus no one has editing access to some of these notifications. We have instructions that explains how to change ownership of notifications, w...
0 224
07/17/2017 10:57 AM
0 Replies and 259 Views Migrating Data Sources  259  0 Started by  thummel1 Hi, is there an easy way to tell if when I created a Smart Note Solution Pack, if I accidentally did not uncheck 'Include Data Source Details' under Data Source options I am wondering if that detail would reside in any of the XML documents that are saved in the solution pack and if so, how do I find that (since I am not an expert at XML language).
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05/24/2017 12:11 PM
0 Replies and 335 Views Confirmation of Delivery Device  335  0 Started by  thummel1 Hello, I have an email I set up as a delivery device for Smart Notes; however, the email confirmation is not being delivered to the recipient. We noticed the email address if 48 characters. Does anyone know if there is a character limit when delivering Smart Notes to customers Thanks!
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04/18/2017 4:33 PM
0 Replies and 274 Views CSV as Data Source for SN  274  0 Started by  thummel1 Hello, looking to use a CSV file as a data source for smart notes. The SN would need to look for null values in a string field. Eventually, there may be more conditions to look for (e.g. Column 1 is null, or, Column 2 = Y and Column 3 = No). Is this possible conceptually I was able to set up a CSV file as a data source, but am stuck here and have several questions such as: When I update the Info Set it returns an 'errors' message, but I can still preview the data Do I need to create a measu...
0 274
03/20/2017 10:41 AM
1 Replies and 1624 Views Stop Smart Note when no Data  1624  1 Started by  thummel1 Hi, is there a way to stop a Smart Note from emailing to the Device if the Info Set did not return any data THE Smart Note is set to generate 'When Data is Updated' in the Delivery options The report is scheduled to run daily, but the end user does not want to receive a notification when no records are present in the Info Set. Thank you,
1 1624
by  SaraPJump to last post
11/18/2016 11:59 AM
0 Replies and 716 Views Template and Smart Notes  716  0 Started by  thummel1 Hi, I am on Lawson version 9.0.1. We have a Smart Note that gives us a list of individuals each day. The Smart Note is the only way we have to get at the new 'keys' that are added to this table each day (PERSACTION), We need the data for each individual to populate onto a form that we have designed. The form was designed in MS Word. Is it possible to have this MS Word form(or it's 'look') loaded as a template LBI, and add the data for each data field in the corresponding 'spot' on the form, so t...
0 716
09/15/2016 10:35 AM
0 Replies and 513 Views Excel as a Source  513  0 Started by  thummel1 Is it possible to use an Excel spreadsheet as a data source for Smart Notes We have some processes managed this way and we've been discussing ways to send alerts to managers that appear on the spreadsheet when certain conditions are met. A Smart Notification would be a great way to deliver the message. Thanks!
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09/07/2016 10:50 AM
0 Replies and 467 Views Define Info Set Issue  467  0 Started by  thummel1 I am building a Smart Note to generate to managers. The SQL executes in SQL Developer. Form there I copy/paste the SQL into the Info Set in 'Step 1'. When I advance to Step 2 of the Info Set setup, when I click on the 'Auto-Create' option, nothing generates. I have manually added each column and saved the meta data successfully. When I 'update' the Info set, it says it returns 1 record (And should be appx 13 as SQL Developer and the 'preview' displayed) but when I preview the 'sample' after the ...
0 467
09/06/2016 12:47 PM
2 Replies and 1455 Views Pictures within SmartNote changing  1455  2 Started by  thummel1 I have a Smart Note that delivers a letter in the body of the email, that contains links to various places or videos on our intranet. The links in some cases are nice visual pictures to click on. In some cases, some customers have said that the picture doesn't look like a picture; instead it looks like a funky icon with an x in a small white box. The link still works, it is just visually unappealing. I check a few of the Outlook settings and the Windows version and service pack of one recipi...
2 1455
by  thummel1Jump to last post
08/11/2016 1:41 PM
2 Replies and 1672 Views Smart Note Delivered Inventory  1672  2 Started by  thummel1 Hi, Is there a way to easily extract a list of all the delivered Smart Notes The purpose is to be able to identify possible issues with delivery from time to time, but also to understand Smart Note volume and activity. The only option I've found is to go to Delivered Alert History and sift through page after page. I've been doing a copy/paste into Excel so I can do further analysis, but is there a way to export this list instead Thank you!
2 1672
by  Greg MoellerJump to last post
07/22/2016 1:17 PM
4 Replies and 1881 Views Help deciphering cron_expression for SN  1881  4 Started by  Greg Moeller Has anyone had any luck deciphering the cron_expression field in the QRTZ_CRON_TRIGGERS table For example: I have 10 0 9 * 6 * I know that this notification is scheduled for 9:00 M-F I get the 2nd and 3rd fields, but what do the other fields mean
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by  Greg MoellerJump to last post
05/03/2016 9:35 AM
4 Replies and 3588 Views Application Links  3588  4 Started by  Robby Do you have some time to help a 'rookie' I've built lots of Smart Notes, but have never incorporated an application link. Let's say I build a simple notification based on HR11 information and I want the Details link to take the recipient to HR11, already inquired on the company/employee in the row from the infoset. When I build the infoset, and get to step 3 adding an application link, there are 4 items to add, Name (just create a name for the link), Class (URL), Tag -this is the major par...
4 3588
by  brainetJump to last post
04/28/2016 1:21 PM
3 Replies and 1998 Views Reporting from LBI Tables  1998  3 Started by  Robby I've created 2 listings reports, one lists all our InfoSets and the other lists all our Notifications (Alerts). I've looked everywhere in the LBI tables and can't seem to find where I can link these 2 lists I would have thought there would be some data (such as 'metadata id') in the notification data fields that would tell me which InfoSet is being used by a Notification (Alert). Has anyone figured this out
3 1998
by  Greg MoellerJump to last post
04/25/2016 7:25 PM
3 Replies and 2147 Views Duplicate Row Info Set  2147  3 Started by  thummel1 Greetings, I have an Info Set that is designed to deliver a Smart Notification to managers when employees are due for various required exams. It has Employee ID, Exam Type, Due Date and manager email. There is one employee that has 2 unique Exam Types due on the same day for the same manager. When I update the info set, the Info Set ignores attempt to create a duplicate record, which is excluding one of the Exam Types for this one employee, but this is clearly not a duplicate record becasue ...
3 2147
by  thummel1Jump to last post
01/22/2016 9:38 AM
6 Replies and 2244 Views Two recipients for a single SmartNote email  2244  6 Started by  Steve Erdman I frequently hear the complaint, 'I didn't get that SmartNote'. Sure, I can go into the delivered history and produce a screen print of which SmartNotes were sent, the dates and the recipient's email address, but I cannot view the *content* of what was sent (which would also be great if anyone knows of a way to do that), nor can I say that the email was actually *delivered*. Sure, I can use a UNION query in the Infoset and produce two separate rows and two separate emails with the same content...
6 2244
by  Steve ErdmanJump to last post
01/05/2016 2:05 PM
0 Replies and 966 Views Schedule is missing  966  0 Started by  thummel1 Hi all, I have 3 schedules set up in Schedule Administration that cannot be viewed for editing or deleting. I know they are set up because when I attempt to add another one with the same name I receive a message that says 'A schedule with the same name already exists'. Has anyone experienced this before and if so, how did you remedy I was wondering if there was a limit to the number of schedules that appear on a page, as I do have many, but there is not a 'page 2' option to view...
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11/16/2015 2:20 PM
0 Replies and 1095 Views XML Smart Note  1095  0 Started by  thummel1 Hi, I am looking to build a Smart Note where the data would need to be converted to an XML format. I saw there are a couple XML options when I go to Notifications, and click on 'Related Info', then go to 'Formatting Template'. There is: XML via HTTP XML via SMTP Has anyone formatted a Smart Note in XML format before and if so, how has that worked for you Curious to know if there are any setup tips I should be aware of if attempting to set up a Smart Note this way Thank you,
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09/25/2015 2:53 PM
3 Replies and 2489 Views Info Set Error  2489  3 Started by  thummel1 Hi, I built a query that contains a sub-query in SQL Developer. The query executes just fine in SQL Developer. When I paste this SQL into my Info Set in LBI TEST, I get this screen that prompts that says 'enter parameter values' and contains multiple rows of the data fields that are in my headers. I don't have any parameters build into my SQL so I am not sure what in my SQL could trigger this message prompt. I tried to attached a word doc of the error as well as Any suggestions are appre...
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by  thummel1Jump to last post
08/28/2015 11:44 AM
0 Replies and 1114 Views Run weekly, compare annually  1114  0 Started by  thummel1 Hi, I recently learned that a Smart Note we have set up to run on a weekly schedule to look for new keys in the HR07 table is not being used. This is because there is a lot of in and out maintenance that happens in this table. For example, an employee is added to this table on a temporary basis to help cover while a manager is out of the office for various reason, or perhaps to cover because a manager has left. This has been causing employees to re-appear because the Smart Note sees them...
0 1114
08/12/2015 9:57 AM
1 Replies and 2103 Views Setting Default Delivery Device after User Device Import  2103  1 Started by  Matt Gordon I have successfully imported user devices and they show up under Manage Content > Devices but I do not know how to set the device as the default for the user. I have used the group subscribe and it works to add the subscriber but only those that have set their default receive the notification. On the others, if I have them log in, their default device is not set to anything. Is there a way to force these imported devices to be the default from the Admin perspective
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by  Matt GordonJump to last post
07/14/2015 10:52 AM
0 Replies and 934 Views Future Dated Scheduled  934  0 Started by  thummel1 I recall scheduling a Smart Note a few weeks ago to update and process effective 6/26, but now I do not see it in the Schedule Editor, making me wonder if I didn't schedule it after all But when I attempt to add the schedule again, I get a message that says a schedule already exists with that name, so where could it be Are we unable to view future dated schedules in Smart Notes
0 934
06/22/2015 7:00 AM
0 Replies and 987 Views Info Set and Letter Template?  987  0 Started by  thummel1 Is it possible to have an Info Set included in your Smart Note as well as a letter template We would like to include a letter to each manager, and below it the list of employees they need to see that the Info Set picked up. Thanks!
0 987
06/08/2015 12:31 PM
4 Replies and 2696 Views Display numeric as time  2696  4 Started by  thummel1 I am working on a smart note. There are 2 numeric columns designed to display in/out punches that will eventually come over in the Smart Note. One column has 'in' punches and the other has 'out' punches. When the table was designed, these columns were not formatted like hh:mm. They were formatted as numbers, no decimals. So the 'in' punch will look like 701 and the 'out' punch will look like 1150 (example). Question: The end user wants to view these numbers like hh:mm. I am trying to think o...
4 2696
by  thummel1Jump to last post
05/28/2015 7:32 AM
6 Replies and 4863 Views Smart Notes Owner  4863  6 Started by  George Graham Never had to deal with this until now - can smart notes only be edited (other than through the Content Manager) by one person - the owner It appears that only the person flagged as the smart note owner can edit or change the smart note - so if someone else needed to come in behind they would have to transfer the ownership to themselves and then be able to do the edits. Is this true as far as anyone else had checked
6 4863
by  Ian AbelJump to last post
05/01/2015 12:55 PM
0 Replies and 1039 Views Smart Notes - Message Box  1039  0 Started by  Robby Obviously, I've never used this! Does anyone out there use the message box Can you tell me about it
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04/28/2015 9:52 AM
2 Replies and 2708 Views Smart Notes - Scheduler not working  2708  2 Started by  Robby Smart Note goes out OK when manually triggered and the scheduler is setup correctly. But, nothing! Scheduler says it went, Delivered Alert History says it didn't, and Activity says nothing. This is a new implementation and there is only one scheduled notification. Can anyone point me in the right direction to find out why this is happening (NOT happening!) Thanks in advance, -Robby
2 2708
by  LisaJump to last post
04/07/2015 2:41 PM
2 Replies and 2348 Views Name Changes  2348  2 Started by  thummel1 Hi, I have a name change Smart Note that I am testing for functionality. One thing I noticed is that whenever someone's name changes from all capital letters to lowercase letters, or vice versa, it triggers this record to appear on the Smart Note. (We have a process where some groups of individuals need to be listed as all caps and some don't, and sometimes their role changes, thus we'll change them from all capital letters to non and vice versa). How can I stop the Smart Note from capt...
2 2348
by  The.Sam.GrovesJump to last post
03/26/2015 8:15 AM
2 Replies and 2277 Views Smart Note with CSV file  2277  2 Started by  brainet I am wanting to setup a Smart Note with a dataset of selected records and a second one that is from a csv file. The csv file will have the different email address I want the SN to go to. How would I tied the two infosets together where each record in the first infoset could be sent to each of the email address in the second infoset I am trying to just change the csv file and not have to remove and add new devices when a person leaves the company.:D
2 2277
by  Dave CurtisJump to last post
03/21/2015 10:02 AM
3 Replies and 2157 Views Syntax for combining Data Fields  2157  3 Started by  thummel1 Hi, I'm looking for the right syntax to combine 2 data fields with a semi-colon as the separator. It's 2 email address fields. I would expect the data field to look like this: bjonescompany.org; spetersoncompany.org I was going to see if I could burst my smart note to these two email addresses from one data field. Before I can try it, I built my SQL in SQL Developer for Oracle and it looks like this: EMPLOYEE_1.EMAIL_ADDRESS ||';'|| EMPLOYEE.EMAIL_ADDRESS as Em...
3 2157
by  Dave CurtisJump to last post
03/09/2015 7:03 PM
1 Replies and 2446 Views Smart Notes - Resources  2446  1 Started by  thummel1 Hi, I need to know if there is a comprehensive User Guide, or some other in-depth guides for Smart Notes out there. I have a book from Lawson, 'Smart Notification User and Administration Guide', but it does not cover nearly the detail I am constantly seeking on a regular basis. Where's a chapter about schedules Where's a list of all the Conditions within a Smart Note and examples of what they do Can a Smart Note send you the 'Before' when comparing two items Can a Smart Note template have a ...
1 2446
by  Denise L.Jump to last post
03/09/2015 2:31 PM
3 Replies and 2371 Views Change Ownership of Smart Note  2371  3 Started by  thummel1 Hi, Is there a way to change the ownership of a Smart Note Let's say someone leaves unexpectedly, or there is a shift in role responsibilities, etc...I'd like to know: 1. How someone can change ownership of someone else's Info Set and Smart Note to themselves. 2. How someone can change ownership of their own their Info Set and Smart Note to someone else. I found one forum post called 'Smart Note Owner' . This forum post addressed how to subscribe to another person's Smart Note, but su...
3 2371
by  thummel1Jump to last post
03/09/2015 8:07 AM
1 Replies and 2138 Views Deliver to 2 Email Sources  2138  1 Started by  thummel1 Hi, We have a Smart Note that contains a column for the employee's email address and the Manager's email address. Currently, the Smart Note is set up to deliver to the column that the Supervisor's email address resides in. We'd like to also deliver this Smart Note to the employee's email address that is in the employee email address column. Is it possible to burst this Smart Note using 2 different columns fromour Info Set (SUPV_EMAIL, and EMPLOYEE_EMAIL) The goal is to avoid creating 2 ...
1 2138
by  Dave CurtisJump to last post
03/09/2015 7:49 AM
1 Replies and 2269 Views Smart Note using Excel  2269  1 Started by  thummel1 Hi, I am thinking way outside the box here, but I am wondering if Smart Notes can be create using an Excel file as a Data Source Here is why I am asking: HR tracks annual reviews on a spreadsheet before they are uploaded to Lawson. HR goes through this spreadsheet manually, looks for incomplete reviews and reaches out to the manager. If there was a way to deliver a Smart Note to managers based on criteria in the master spreadsheet (e.g. Column labeled 'Review competed' is null), ...
1 2269
by  Dave CurtisJump to last post
02/17/2015 4:14 PM
1 Replies and 2244 Views Smart Notes - access RM data  2244  1 Started by  timbomom Hi.. Need to access RM data for email address within a smart note. Is the RM data stored in a Lawson database in a different schema, if so, which one Thanks in advance, Pat
1 2244
by  Carl.SeayJump to last post
02/03/2015 1:09 PM
10 Replies and 2598 Views Burst Smart Notes - Not all delivered  2598  10 Started by  Robby LBI ver. 10.2.0.0.126 We just went live with this, and the only Smart Note that is supposed to deliver, failed to go to everyone! Here's what I have: 1 InfoSet, approx 12,000 rows of data. To be burst on the supervisors' email address (in the dataset). Some received, some did not (there should have been 244 notifications sent). Is there a setting somewhere that limits this Any thoughts way it would not go to everyone I've already ruled out bad email addresses. Thanks in ad...
10 2598
by  RobbyJump to last post
01/26/2015 10:52 AM
4 Replies and 1991 Views Burst Smart Notes - Not all delivered  1991  4 Started by  Robby LBI ver. 10.2.0.0.126 We just went live with this, and the only Smart Note that is supposed to deliver, failed to go to everyone! Here's what I have: 1 InfoSet, approx 12,000 rows of data. To be burst on the supervisors' email address (in the dataset). Some received, some did not (there should have been 244 notifications sent). Is there a setting somewhere that limits this Any thoughts way it would not go to everyone I've already ruled out bad email addresses. Thanks in ad...
4 1991
by  RobbyJump to last post
01/26/2015 9:25 AM
1 Replies and 2201 Views Smart Notes - Scheduler not working  2201  1 Started by  Robby Smart Note goes out OK when manually triggered and the scheduler is setup correctly. But, nothing! Scheduler says it went, Delivered Alert History says it didn't, and Activity says nothing. This is a new implementation and there is only one scheduled notification. Can anyone point me in the right direction to find out why this is happening (NOT happening!) Thanks in advance, -Robby
1 2201
by  thummel1Jump to last post
01/22/2015 2:37 PM
3 Replies and 2635 Views Multiple Email Smart Notes to one Device  2635  3 Started by  thummel1 Hi, I have a Smart Note that, once moved to Production, will be designed to deliver a letter template to each email address that appears in the info set (It's a notice that will go to supervisors about their new hires; one will deliver as soon as the employee is put in a HIREACTN2 PA Action and their status is A0, and the other is set up to deliver to the supervisor with a different message on the employees first day of employment). But before we start sending these notices, we wanted to tes...
3 2635
by  Dave CurtisJump to last post
01/08/2015 6:55 PM
1 Replies and 1983 Views Smart Note did not trigger for all records  1983  1 Started by  thummel1 Good Morning, I have a Smart Note set up to burst to 2 devices as part of testing. The Info Set contained 6 records, thus, 6 email notifications should have been delivered to each device. When I looked this morning, only 3 notificaitons delivered to each device. I was able to rule out one of the records. (The email address that is being used to trigger the Smart Note was blank.) But there are 2 other records in the Info Set that didn't deliver...I see no reason why a Smart Note would not gen...
1 1983
by  thummel1Jump to last post
01/06/2015 10:33 AM
0 Replies and 984 Views Smart Notes-Items No Longer in Data  984  0 Started by  thummel1 Good Morning, i have a Smart Note that I've designed with the intention of triggering when an employee is no longer in the N05 or N10 Job Class. In the Smart Note data, I have Employee ID, Employee name, Hire Date, Adjusted Hire Date, Structure Group, LP Plan, LP Balance, Email Address, Accrual End Date and Master End Date. The Smart Note will trigger when any of these items change. This is done by using the condition that says 'Items no longer in data from...' The problem I am h...
0 984
12/03/2014 7:46 AM
9 Replies and 2672 Views Date Format in Smart Note  2672  9 Started by  thummel1 Hi, Does anyone know what the SQL should be in an infoset when trying to change the format of the birthdat from mm/dd/yyyy format to just mm/dd I am not versed enough in SQL language to change this in my Infoset. Is there a way to change the format within the step called 'Define Info set'. I saw there are options to change the date format to various things, but of course, what I wanted was not an option. Any tips on how to change within SQL or within the Info Set would be appreciated. ...
9 2672
by  thummel1Jump to last post
11/10/2014 8:13 PM
0 Replies and 911 Views Smart Notes and Letter Templates  911  0 Started by  thummel1 Hi, I am creating a letter template in a Smart Note. This is a letter that will get emailed to the supervisor when a specific condition is met (employee is hired and a HIREACTN1 is processed). The letter will include things such as the supervisor first and last name, employee ID, employee's job title, etc, etc....In the letter template, I must reference the supervisor's first and last name as part of the greeting. I am forgetting how I identify the correct table number, row number, and column nu...
0 911
11/05/2014 10:53 AM
2 Replies and 2055 Views Compare 2 Separate Smart Notes?  2055  2 Started by  thummel1 Hi, I need to create a Smart Note that will identify individuals who have transferred OUT OF a specific Job Class. I thought I could set up a Smart Note to compare the current run to the prior run. The Smart Note would have to show who the people that are no longer in C05 and C10. Here's what I 'think' I need to do. First, I would create an Infoset with everyone in C05 or C10 Job Class. (FYI, I am not sure what would be the 'Key' for this Infoset. Would it be Job Class if that's all I want to c...
2 2055
by  thummel1Jump to last post
10/27/2014 2:34 PM
1 Replies and 1830 Views Schedules for Smart Notes  1830  1 Started by  thummel1 Hi, Can a Smart Note be scheduled to run hourly I see there is an option to select 'Hourly' in the Scheduler; but then the options for hours requires the user to enter a 'From' hour and a 'To' hour. If the Smart Note needs to be run hourly, what should the settings in the schedule be Thanks!
1 1830
by  Dave CurtisJump to last post
10/22/2014 12:27 PM
0 Replies and 985 Views Querying multiple infosets - duplicate warning  985  0 Started by  mterlesky Hello - I've created an infoset in order to query the results of two other infosets following the instructions in this post: https://www.lawsonguru.com/Forums/tabid/96/aft/8005/Default.aspx I can run this query against the tables in MS SQL Server Mgmnt Studio with no issues. It returns merged data from the two infosets. select a.COLUMN0,b.COLUMN1,a.COLUMN1,a.COLUMN2,a.COLUMN3 from INFOSET_1086 b, INFOSET_1087 a WHERE a.COLUMN0=b.COLUMN0 When I place this code into my third infose...
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09/12/2014 4:10 PM
1 Replies and 2060 Views Hide Smart Notification Name  2060  1 Started by  Giulia I have created a notification with a bar chart. I only want the bar chart to appear on the smart notification. I would like to hide the line at the top of the notification that says Smart Notifications : Name of Notification. I have tried to use the different parameter options under Related Info\Option but can't find one that hides that line. I have tried to create a new template that only has &91;values&93; in the body and that still didn't hide it. Any ideas or suggestions would be greatly a...
1 2060
by  GiuliaJump to last post
06/20/2014 2:06 PM
8 Replies and 2252 Views Dupllicate Smart Notes Delivered  2252  8 Started by  JeffCozzag In some cases we have scheduled smart notes that will deliver multiple copies to the same subsriber identically timestamped. There is only one scheduled time each day/week/month for each of these updates. This just started in the past two weeks. Delivery history also shows the duplicate deliveries. Any idea how we got here or how to reverse
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by  JeffCozzagJump to last post
05/21/2014 10:23 AM
2 Replies and 1774 Views Break out the messages in the Instructions section  1774  2 Started by  Alin Anton Does anyone know a way to break out messages within the “Instructions:” section of notification. Is there a special value that we can enter between the lines to move the next section down About this notification: Hello! The Time & Effort reports for the following employees have been released for certifications. Please click on the link below to access…. vs. About this notification: Hello! The Time & Effort reports for the following employees have been released for certifi...
2 1774
by  Anne-MarieJump to last post
05/19/2014 2:53 PM
0 Replies and 1422 Views Report type notification using “Options” from Related Links and Options  1422  0 Started by  Alin Anton Report type notification using “Options” from Related Links and Options I would like to use SNs to send out data output reports to users via Options. Basically, the data should not be displayed in the body of the email rather accessed via Related Links and Options… Options>View as an Excel Spreadsheet. Is that possible I’ve played with the section 4 Related Info/Results to Include by changing it “Do not display” but that will not display the records in the email or excel. Does anyo...
0 1422
05/16/2014 12:18 PM
1 Replies and 1965 Views Automated means of deleting delivery history  1965  1 Started by  Rick McCahan We're looking for a way to automate the deletion of delivery history for Smart Notes. I know about the Delete Delivery History button within Smart Notes Admin, but would prefer to have the system clean up after itself. We're running SN 10.1.0.0. Scheduling a script or using IPA would work Thanks in advance.
1 1965
by  Patrick DowdJump to last post
04/21/2014 9:25 AM
3 Replies and 2193 Views Smart Note Not Tripped Error  2193  3 Started by  Brian When in the Smart Notification 'Notifications' tab, I have 3 Smart Notes with a 'Not tripped' message under the value tab. Has anyone ever encountered this before and if so, what did you do to resolve it Thanks
3 2193
by  Matthew NyeJump to last post
04/15/2014 11:55 AM
0 Replies and 1089 Views Smartnote Excel Attachments  1089  0 Started by  Nabil Hi, We recently upgraded LBI and Smartnote Services to 10.3. My question is why are excel attachments always named ATT00001.xls I would think that if they're called the SN name that would be better, just like in Reporting Services. Does anyone have experience in this area Thank you! Nabil
0 1089
02/28/2014 9:51 AM
1 Replies and 1844 Views Smartnote Template location and logo issue in email  1844  1 Started by  Joe O'Toole I had customized our LSN template to include our company logo a number of years ago. We have siince moved to a newer version (9.1) of LBI and I can no longer locate the modified HTML file. Can someone post the folder location that the default template is stored in on the LBI server The second issue is that our logo is getting replaced by a red X in Outlook / Exchange emails. It appears fine on Smartnotes that are sent to printer devices so I know the logo is good and accessible by the system. I...
1 1844
by  Joe O'TooleJump to last post
02/20/2014 9:18 AM
1 Replies and 2040 Views Smart Note-View Data in each Info Set  2040  1 Started by  thummel1 Hi, I have a Smart Note that is scheduled to run once a week, each Wednesday morning. (I have the Info Set scheduled to run at 8am each Wednesday morning, as well as the Smart Note, which then get's delivered to me). It's designed to compare the prior week's Info Set with the current week's info set and only display the records where there are new keys. My Smart Note is including records that, according to another older query we run out of MS Access, is including records that were already o...
1 2040
by  NabilJump to last post
02/18/2014 3:20 PM
4 Replies and 2336 Views How not to send empty smart notes  2336  4 Started by  TRK I'm trying to configure my smart notes so that an e-mail is only sent in case the infoset actually contains any data. However, I do not have much luck in this endeavor and I hope someone can point me in the right direction. I've configured an infoset, selecting all failed print jobs from the MEC in case there are any. If there are any I want a notification to be sent to the IT Department. I've setup the notification to send an e-mail on update of the infoset to our ITSM system and I've ticke...
4 2336
by  TRKJump to last post
01/22/2014 8:15 AM
2 Replies and 2199 Views Smart Note sender email address  2199  2 Started by  timbomom My question involves the 'sender email address' for a smart note. In our installation, the Smart Notes are being sent with the 'sender email address' of a specific employee. I've been asked to change this email address to that of another employee. So I looked in the documentation. The documentation says to edit the <LBI_HOME>\<SmartNotification_HOME>\conf\DeviceTypes.xml file and change the From attribute to the sender email address to use for the device type. The problem is...
2 2199
by  timbomomJump to last post
01/20/2014 10:54 PM
4 Replies and 2112 Views Smartnote Bursting on two email fields  2112  4 Started by  Nabil Hello, I have a current smartnote sending Employee HR and BN data to the HR Contact at various locations. Now, the HR Contacts want the employee supervisors getting the notification too. My question is, can my current SN that's sending emails to HR Contacts also send them to Supervisors Those are two different fields residing in two different tables. Appreciate the help! Thanks,
4 2112
by  NabilJump to last post
01/15/2014 10:26 AM
3 Replies and 2003 Views Subject line of a burst Smart Note  2003  3 Started by  timbomom Have a Notification Named 'Benefit Documents Not Submitted - Employee' When I burst on the email address in our Test environment, the subject line is: Burst Test - Benefit Documents Not Submitted - Employee - testmailtestco.org Is there anyway I can get rid of the 'Burst Test' part of the Subject Line Per the documentation, the subject line is supposed to be the Notification name. I am stumped. Thanks, Patricia
3 2003
by  timbomomJump to last post
01/04/2014 10:56 PM
8 Replies and 2927 Views Smart Notification Bursting when viewed on Dashboard  2927  8 Started by  David Williams Is there a way to limit the Company seen by a user in a Notification (based upon an InfoSet with multiple companies) when they view it on the Dashboard. User 1 can only see Company 1000 even when the Note has data for Company 1000, 2000 & 3000. I know I can limit what the user sees if I do Delivery - Bursting but can I apply this logic to when they view the Note from the Dashboard
8 2927
by  David WilliamsJump to last post
12/27/2013 1:27 PM
10 Replies and 2809 Views Burst SN on a dashboard?  2809  10 Started by  George Graham I've seen a couple of old postings on this with no resolution so thought I would try this again. Looking for a way to burst the notification both in email and on the dashboard using the same notification. I believe I could do this with the same infoset but creating two different notifications - one for the email notificaiton and one for the dashboard, but with the dashboard using a parameter in the query. But I would rather have a single notification to manage. Has anyone been able to get thi...
10 2809
by  Susan PrenticeJump to last post
12/23/2013 1:12 PM
5 Replies and 2619 Views Smart Notification Instruction Manual?  2619  5 Started by  thummel1 i am brand new to Smart Notes and am trying to build my very first one. Yay! But, I kind of need instructions. I had training, which was a year ago, and I am finally applying that knowldge, which means I remembered nothing. Wondering if anyone has any type of Smart Note instruction manual or tips in a word doc that could at least get me started I am sure there is a book buried somewhere in my diesk, but I work from home and my desk is 26 miles from here, so I am hoping that somewhere, someone a...
5 2619
by  thummel1Jump to last post
12/03/2013 8:42 AM
0 Replies and 1121 Views Smart Note-Looking for new Keys  1121  0 Started by  thummel1 I have a Smart Note set up intended to capture only the supervisors that are newly added to the HR07 screen in Lawson. The Infoset has many data fields, but only one is set up as a 'Key', which is the Employee ID. All the rest are attributes. The Smart Notification is set up to notify me when the data from my Info Set 'Has New Keys'. Also, in Step 4 of my Smart Note (Related Info), I have 'do not display' checked for the 'Data' from my Info Set, and I have 'Default' set for the new Keys in the ...
0 1121
11/27/2013 9:09 AM
4 Replies and 1918 Views How can I supress the dark blue SmartNote header  1918  4 Started by  Jan Hello Each SmartNote that I create with a table includes a dark blue banner located just above the table that displays information about the Infoset the table comes from, plus any filters involved with the SmartNote. We'd like to supress this and I'm guessing an option may exist to do that, but I haven't seen anything documented. Does anyone have any ideas Please see attached.
4 1918
by  JanJump to last post
11/05/2013 12:48 PM
0 Replies and 964 Views EmailMonitorServlet functionality  964  0 Started by  Rick McCahan We occasionally have email SmartNotes that bounce to our catch-all mailbox. We would like to have an automated process monitor this mailbox and notify us that there was a problem. I found mention of the Email Monitor, but cannot find documentation on what it does or how it works beyond that it updates an activity log. Does it delete bounces from the mailbox after it processes them Does it ignore messages that didn't start out as SmartNotes Is what it writes to the activity log sufficien...
0 964
09/04/2013 2:51 PM
4 Replies and 2621 Views could not save infosets  2621  4 Started by  imjulian When I modify an infoset and try to save it it takes me to a problem report page with the following error message: 'Unable to create the InfoSet Description. Unmatched braces in the pattern.' Any body has ever come across this type of error Thanks
4 2621
by  imjulianJump to last post
08/22/2013 8:22 AM
12 Replies and 4048 Views Smart Note name change  4048  12 Started by  BarbaraS Hi, I'm brand new to Smart Notes and hoping I can get some direction. I have a request from payroll to be notified when an employee's name changes. If I set up a smart note with the 'has new items' condition it does include the name changes, but also includes all new employees which they do not want. How can I show only name changes of existing employees without all of the new hires And assuming there is a way to do that - can I show the old name in addition to the new name Thank you! ...
12 4048
by  thummel1Jump to last post
08/15/2013 11:57 AM
6 Replies and 2094 Views Smart Notification Scheduling Not Working  2094  6 Started by  maalimsimo My organization intends to start using SN. I set up my test Infoset and tried to schedule it to no avail. I do receive the report delivered through my e-mail when I hit 'Process'. but the scheduleing part has failed to work for me. The 'Add Job Schedule' page seems simple enough, and for the 'Select Job Function' I selected the 'Update/Process Infoset' to be processed 'Hourly' all week days. I named the Job Schedule name ans hit 'Save'. Nothing happens thereafter,. Has anyone encountered this...
6 2094
by  maalimsimoJump to last post
07/15/2013 2:54 PM
4 Replies and 2055 Views Is there a way - SN to printer  2055  4 Started by  Greg Moeller Instead of delivery to an email address, is there a way to configure a smart notification to deliver to a printer Any help would be appreciated, -Greg
4 2055
by  Greg MoellerJump to last post
07/12/2013 1:21 PM
2 Replies and 2380 Views Templates and Smart Notes  2380  2 Started by  thummel1 I have a smart note. I also have a template I created to pull the data from the smart note into the template, so when it's emailed to the user, they get a nice customized letter with all their data. This worked just fine yesterday. I made a couple changes to the template and BAM. Now the template is not picking up any of the data from the Smart Note! Steps I've taken to diagnose are: I've done a preview of my SQL and it's picking up all required data. I also viewed the Notification 'Sample'...
2 2380
by  thummel1Jump to last post
06/28/2013 7:16 AM
2 Replies and 2075 Views Creating a condition - select from these columns  2075  2 Started by  LisaP I am trying to create a SN that will show me new job codes added and job codes inactivated in Lawson, and am having trouble setting up the condition to show me the inactivated job codes. The closest condition I've been able to come up with so far is 'Tell me if: Data from Active Job Codes List has deleted items'. My infoset shows three items: job code, job title, and status, so if any one of the data items changes it will show up in the notification. What I end up with is any job code that ha...
2 2075
by  LisaPJump to last post
06/18/2013 9:30 AM
2 Replies and 2061 Views Instructions Token  2061  2 Started by  Dave Lis I have a smart note and in the instructions token of the notification I want to say, ‘Dear <employee name>’ My infoset has the employee.first and last names but I can’t seem to get them in the instructions. Does anyone know if I'm able to populate the instruction token with variables from an infoset Thank you.
2 2061
by  Dave LisJump to last post
06/10/2013 11:22 AM
3 Replies and 2186 Views Add Logo to template?  2186  3 Started by  thummel1 Hi, I have a template that's used to display the information from a smart notification. In the template, I have html code to bring in our company logo; however, that logo is saved in one of my file folders. That's not an efficient way of getting the logo into the template. What if I change roles or leave the organization someday Then the path to the logo would become obscolete. My preference would be to save the logo somewhere with the Smart Notification tool, and paste that location in...
3 2186
by  The.Sam.GrovesJump to last post
06/07/2013 12:52 PM
1 Replies and 2018 Views Smartnote formatting in Outlook 2010  2018  1 Started by  Jess O. Smartnote tables look fine in IE but don't look that great in Outlook 2010 (since it uses the Word html renderer). You can see in the image below that the table header and the detail rows extend out past the end of the table. Has anyone come up with a way to modify the templates to make smartnotes look a little better in Outlook 2010 If I change the source to have the correct number of columns in the colspan of the header, the table looks fine in Outlook 2010, but I don't believe I can control ...
1 2018
by  Matthew NyeJump to last post
05/20/2013 9:00 AM
2 Replies and 2098 Views Javascript in SmartNote Template  2098  2 Started by  Randall Hi all, We have a user that is looking to have an altered delivery of his SmartNote to include checkboxes and other items that he can use when he prints out records, in addition to being able to print out one record per page (the important piece). I've been able to create a new master template with some Javascript to accomplish most of it, but have hit a problem when trying to recursively run through the records returned. Using the Template Tokens, I can get the number of rows returned wi...
2 2098
by  RandallJump to last post
04/15/2013 12:55 PM
4 Replies and 1857 Views Usage of Smart Notifications for HR activities/transcations  1857  4 Started by  TBonney Please forgive me if you've already seen this same post in the HR forum! (I wanted to post it in both in case appropriate readers were not subscribed to both forums...) Does anyone use Smart Notifications for HR activities We are on Windows platform, running Lawson 9.0.1.x (environment & apps) and are licensed for LBI, but do not presently use Smart Notifications. We'd like to find out how useful other organizations have found Smart Notifications to be, especially with regards to Human Re...
4 1857
by  TBonneyJump to last post
04/12/2013 8:15 AM
1 Replies and 1959 Views Update & Process with Parameter?  1959  1 Started by  David Williams Is there a way to pass a parameter within the URL to Update & Process your Smart Notification so only the data matching that parameter (like Company) is processed in the Note
1 1959
by  John HenleyJump to last post
03/11/2013 1:04 PM
2 Replies and 2077 Views Query Syntax  2077  2 Started by  B. Smith We found blank entries for users in our CheckLS field. I've pulled the LDAP into SN to build a report to check for this in the future. I need to figure out the syntax for; CheckLS=NULL, or CheckLS <> YES or NO The query language for SN appears to be SQL, but I'm not getting the correct syntax for this. Does anyone have a cheat sheet for query syntax *I checked the SNUG install/admin guide, but there is no guidance* Thanks
2 2077
by  Matthew NyeJump to last post
02/26/2013 9:49 AM
4 Replies and 2411 Views No Facts to select in wizard  2411  4 Started by  B. Smith I created a new Infoset and tested that it is working with the sample button. I get the data fields that I want. I open the notifications wizard, search for my infoset, find my infoset and click the 'Facts' select button. The window pops open and is blank. I had some items bound to a content and some are blank (I'm new to SN). Did I miss a connection setting or a bind somewhere
4 2411
by  B. SmithJump to last post
02/26/2013 7:43 AM
11 Replies and 4011 Views Configure SN JDBC connection  4011  11 Started by  Xin Li Anyone know how to configure JDBC connection to back end Oracle database Do I need to install Oracle JDBC drive on LBII server or not
11 4011
by  Xin LiJump to last post
01/30/2013 4:06 PM
5 Replies and 1998 Views user id added to SN makes it not work as requested  1998  5 Started by  SueS We have smart notes for showing before and after changes to dependent records. The fields on the smart note are employee , relationship, dependent name, ss, birthdate, and disability flag. Now a request was made to add the user id so they could see who changed the record. I can't get the smart notes to work correctly with the addition of the user id field which is defined as an attribute. It is showing up in the before part of the report because the user id has changed - it does no...
5 1998
by  Matthew NyeJump to last post
01/10/2013 9:09 AM
14 Replies and 3841 Views Just Started Learning Smart Notifications  3841  14 Started by  ric9d Hello, I am reading thru the Smart Notification User and Admin guide to learn but its not very intuitive, and Im having a hard time with it. Does any have or know a link for beginners to get us started. A step by step creating one will be great. Thanks!
14 3841
by  ric9dJump to last post
01/02/2013 9:33 AM
5 Replies and 2789 Views Hide condition text in notification table?  2789  5 Started by  George Graham Anyone know a way to hide the condition text at the footer of the table on a smart note I had thought of a 'cheat' way to do it by making the text the same color as the background on a template for the footer but can't find a standard way to do it. Is it possible to create our own class and make that accessible I'm guessing so by putting it in the rendering xml - not that I really want to go down that path yet.
5 2789
by  TimJump to last post
12/03/2012 3:31 PM
3 Replies and 2047 Views Smart Notes - Set scheduler to not run if scheduled time has passed  2047  3 Started by  SueS When LBI was down and it came back up our Smart Notes started to run even though the time they were scheduled to kick off was earlier in the evening and their scheduled start time had passed by the time LBI was back up. We had a Lawson beeper coverage consultant during this time who said there was a way to set up the smart notes so when the scheduler runs it will not kick off the smart note is the date and time that they were to run has passed. He said there should also be a way that we can ...
3 2047
by  SueSJump to last post
11/05/2012 11:55 AM
3 Replies and 2314 Views SN Data source wizard shows blank page with java exception  2314  3 Started by  SHCR When I click on the edit action in the Smart Notes data source the screen is blank with the yellow triangle with exclamation mark in the browser status bar. I couldn't find any information on this error message on mylawson. Does anyone know how to resolve this error SN Version: 9-0-4-1-131 When I click on the error the message is Webpage error details Message: Access is denied. Line: 10 Char: 3 Code: 0 URI: https://server:9443/lsn/script/IOSCalls.js Message: 'usersAndG...
3 2314
by  SHCRJump to last post
10/12/2012 11:10 PM
12 Replies and 3027 Views Measures on a Condition  3027  12 Started by  Ellen Bats I have build an Infoset for the orderlines. After that I what a Smart Note with the detail information. However the detail information is a condition. In the Smart Note I have also a counting for the total amount by facility. When I look at the result of the Smart Note I saw that the detail information is correct. But when I verify the total amount by facility the result is not correct. The result of the measure is based on the INFOSET and not on the CONDITION. How get I the right results ...
12 3027
by  Ellen BatsJump to last post
10/01/2012 1:51 AM
0 Replies and 1268 Views Error in scheduling the SN burst  1268  0 Started by  Vishnu Priya Hi All, I am trying to schedule a Smart notification that is burst to send the details of the employees. Here is the scenario. Step 1 I have created an infoset Company property New items in Data from Company Properties EMPLOYEE FIRST_NAME LAST_NAME DEPARTMENT SUPERVISOR CODE EMAIL_ADDRESS 257220 HALINA LINCOLN 79101 NS-NSGPMG KEYS arun.mikkilinenisiemens.com Step 2 : I have created a notification property and I have burst the nootification to send th...
0 1268
09/26/2012 4:47 AM
6 Replies and 2488 Views Smart Notification - Schedule Administration  2488  6 Started by  Suresh Hi, Recently my LBI database has been migrated from one server to another. And DBA's have copied SN database to target server. As earlier I had scheduled jobs for few infosets, but now everything seems to be disappeared, In 'Schedule Administration' screen I couldn't view any single scheduled jobs. And also, I tried by creating new Schedule job for the infoset but it seems like it is not been created / saving new scheduling job. Please find the attached screen sh...
6 2488
by  SureshJump to last post
09/12/2012 12:26 AM
0 Replies and 958 Views Difference in data between the mail notification and Preview  958  0 Started by  Vishnu Priya Hi All, I have a task to send Email notification to supervisors about the Company properties a person holds when the Employee changes the department . I have used the has new items comdition. When I make the updates and do the previoew of the notification, it shows all the values selected with the query rather than showing only the new items added. But when I send the Email notification , in the notification I am able to see only the new row that was updated. I am not sure why there is...
0 958
09/11/2012 9:23 AM
0 Replies and 983 Views Sending notification with the old values in table  983  0 Started by  Vishnu Priya Hi, I am new to Lawson Smart notes. Currently I have a task in which if the supervisor of an employee is changed we need to send a notification to the old supervisor of the employee. Here I need the values of the old table after that table has been updated. So please let me know how can we retrieve the old value and use it
0 983
09/10/2012 5:46 AM
1 Replies and 2265 Views Bursting on email addresses pulled from Lawson  2265  1 Started by  Lacey I have created a JDBC query which pull the email of each employee's supervisor for the last column. In the query preview the addresses pull wonderfully. However, once the infoset is complete the actual infoset pulls nulls for the emaill address column. I have tried with the type for the column as 'email' and as 'string', neither have worked. I would like to burst this notification out by these addresses. Any ideas why they will not pull through
1 2265
by  Matthew NyeJump to last post
08/31/2012 2:38 PM
1 Replies and 2588 Views Attach a static PDF to a Smart Note email  2588  1 Started by  Rick McCahan I have a notification that is sent to new hires as an email. The notification is working correctly with a custom HTML template. Now I'd like to add a static PDF to the email as an attachment, not a link. Being new to Smart Notes, I'm unclear on whether this is possible and how to implement. Emails are read in Outlook or Outlook Web Access. Any hints Step-by-step or an example would be great! Thanks.
1 2588
by  John HenleyJump to last post
08/29/2012 12:08 PM
2 Replies and 3238 Views smart Notes  3238  2 Started by  Roger2010 In smart notifications (9.0) I'm trying to figure out how to trigger a notification based on a field value changing from A to B. Basically it is a killed items smart note, when the requisition kill quantity changes from 0 to a number an email should be sent to the requester to inform about the kill quantity. Thanks!
2 3238
by  Roger2010Jump to last post
08/22/2012 3:12 PM
0 Replies and 1395 Views infoset error  1395  0 Started by  AJ I am trying to build an infoset that touches multiple tables. I can preview the data of the infoset on the InfoSet Wizard and successfully produce data when going after 1 table and can even preview the data with selection criteria from 2 tables. The following query allows me to preview data: FILE=MAINVDTL&INDEX=MADSET1&FIELD=COMPANY;PO2DNUMBER;PO2DCODE;LINE2DNBR;VENDOR;INVOICE;STATUS;ENTERED2DQTY;MAAOCDTL2EAOC2DCODE;APINVOICE2EINV2DSTATUS;APINVOICE2EDUE2DDATE;POLINE2ECXL2DQTY;PO...
0 1395
08/10/2012 3:56 PM
9 Replies and 2941 Views Smart Notification - Admin button NOT AVAILABLE  2941  9 Started by  Suresh Hi, Recently my LBI database has been migrated from one server to another. And DBA's have copied SN database to target server. While logging into LBI with admin access rights user, I'm not able to view ADMIN button in Smart notification home page and this applies to not only to one user, it applicable for all the users in LBI. Without ADMIN access, we were not able to modify / create any new notification. As my users are getting affected, Could you please help me to solve this issue ...
9 2941
by  Matthew NyeJump to last post
08/10/2012 1:30 AM
3 Replies and 2697 Views Some smart notes no longer working correctly  2697  3 Started by  SueS We moved a new smart note into production and appear to have broken somethng for 5 other smart notes. When the new smart note went into production, these 5 smart notes stopped working correctly. They are huge and looks like it is just dumping the entire infoset without checking if the keys have changed. I can see in the schedule administration that it runs everyday and it is doing an update/process everyday. These 5 smart notes share the same infoset and no other smart notes use this par...
3 2697
by  Matthew NyeJump to last post
08/06/2012 2:57 PM
3 Replies and 2511 Views SN no sending mail anymore  2511  3 Started by  Ellen Bats We works with the user lawson in Smart Notes. All the settings are down for this user. Device type is activated and works great. Today we want to change the mailaddress by the Device Type by this uers. We get the confirmationcode in the mailbox of the user and we confirm the code. We get the message that the confirmation was succesed. We process one INFOSET to look of the new mailaddress was working. However nothing happend. We change the mailadres back to the original one and confirmed this. Pr...
3 2511
by  Ellen BatsJump to last post
08/06/2012 2:05 AM
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