Lawson IC with Cerner Surgi-Net

To clear blank records on IC21 could likely be done in an IPA. We tend to do them at month end via upload.

We attempt to release anything out there from IC25. If it doesn't release, we run IC222, dump to excel, upload as delete and send out to the inventory directors.

If there were items with lines they can use the report to manually adjust/justify manual accruals, but it's mostly catching blanks from Pyxis caused by a similar thing - inactive or kit items that aren't "real".

I had a ticket open with Support regarding this because if there is 1 line on a record from Cerner that doesn't exist, it hangs the whole thing up on IC21.  Our Supply Chain department wants this as automated as possible and if there are no issues, the IC21 record will release and wait on the IC140/IC141 without human intervention.  Do you have this scenerio as well?  I've seen previous posts where people manually work the IC21 records but with so many blank IC21 records, it will take a lot for someone to go through them each day to find the valid ones.

We don't have Cerner - but the Pyxis interfaces do the same thing. That's why we tell our users to go to IC25 first - the 0 line headers are easy to see in the list vs IC21 and clicking Next. It's not happening in the volume you seem to have so we're fine just uploading the delete at month end. If you need to clear them daily - I'd look at an IPA.