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Receiver Alert
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The Alchemist
Advanced Member
Posts: 34
1/19/2012 5:08 PM
We are wondering if anyone has come up with or knows of a flashy way to alert receivers that more action is needed upon receipt. We are currently being asked to log (rerecieve) tissue and like things into a tracking system. Our receivers are not currently accustumed to looking at the delivery documents.
Bill Ianni
Veteran Member
Posts: 111
1/19/2012 6:50 PM
Process Flow or Smart Notification is ideal for this. Some sort of triggering element must be present on the PO or PO Line (similar to MSDS).
The Alchemist
Advanced Member
Posts: 34
1/19/2012 7:23 PM
Thank you Bill. My IT dept handles process flows. I will check with them.
In the interim we were thinking about creating a PO code. Any thoughts?
Rick Holland
Basic Member
Posts: 16
1/20/2012 2:13 PM
You could check the requires inspection in the IC-12 record for the item. This would print a message that item requires inspection on the on the receiving document. But they would still have to review the receiving documents for messages.
JonA
Veteran Member
Posts: 1162
1/20/2012 8:40 PM
Technology is only as good as the person using it. Whether you use PF, Smart Notes, a flag or a PO code, there's no guarantee they won't just ignore that too. They have to look at the documents to know where to deliver, correct? We use the "Comments to print on receiving documents" to alert the receiving clerks of special actions needed. It's worked for us. Sometimes simpler is better.
JonA
Veteran Member
Posts: 1162
1/20/2012 8:45 PM
But I do have a simple PF for notifying the buyer when a receiver buyer message has been created and another to notify the receiver (if they have an email address) that the message has been released.
The Alchemist
Advanced Member
Posts: 34
1/20/2012 9:20 PM
Thank you all for you input. At the very least we lots of good options to mull over and present. Thanks again, I really appreciate it.
Rick Binder
Basic Member
Posts: 4
2/1/2012 4:52 PM
We built an interface that looks at PO's with invoices that don't have a receipt. Then we chain back to the requester and send them an email asking them to complete the receiving process. I would be happy to discuss if it is something you think you would be interested in
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