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Last Post 07/10/2013 8:15 AM by  maxpph
Infor License Management Policy
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04/25/2012 10:59 AM
    So after purchasing Lawson 5 years ago, going live 4 years ago, and having gone through a license review and true-up less than 3 years ago, now we receive notice from Infor that we must take place in yet another license review.

    http://www.infor.com/comp...nsemanagement/ 

    It appears Infor is going to require all customers to install some software that will run for up to 6 weeks.  The purpose of the software is to monitor and report usage stats in order to build a clear licensing picture for the benefit of the customer.  Yeah right!!

    http://www.infor.com/comp...ement/compliancefaq/

    My favorite statement is in the last FAQ answer:
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    Q: I don't know which server has what Infor software running on it. Can you help me sort this out?
    A:
    Yes. Generally, the audit software will log onto the target servers and check for Infor products. It will then report the results back to you and ask for permission to proceed with the audit.

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    So it reports results back to me, then asks for further permission??  Permission to contact the mothership perhaps??

    Been around Lawson for long time and I've never seen anything like this.  The 20 question doc asks for all company (subsidiaries, parent orgs, etc...) for which there is any data in the system.  It asks for all platforms of all components, server models, server ip's, physical addresses of all physical or virtual devices, db platforms, number of cpu's and number of cores per cpu on all devices, etc...

    We won't obstruct because we have nothing to hide, but I think this is so wrong on so many levels, that I don't even know where to begin, especially considering we just went through a similar licensing audit less than two years ago.

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    Jimmy Chiu
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    04/26/2012 10:57 AM
    Went thru the license auditing just a few months ago. It was epic failure from my point of view.

    They sent me a new auditing software that won't run, spent a week troubleshooting/email with infor?lawson? people and abandoned the software.

    Then they sent me "another" cobol script based auditing software, spent a week or two going back and forth and it won't run.

    Finally, back to the good old jxplorer extract. Sent the same file that I've been doing and case close.
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    04/26/2012 3:53 PM
    Did you provide them with server ip's, server make/model, number of cpu's, number of cores, company info for any company setup in the system, etc...??
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    04/27/2012 8:33 AM
    Yes.
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    JimY
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    04/30/2012 7:04 AM
    We have the HR/Payroll and GL modules from INFOR(Mainframe Based) and have been going through this for the last 4 years. It is a pain to say the least. Get used to it they are very aggressive. We out sourced our hardware years ago and every year INFOR ask for information such as speed, amount of memory. The vendor refuses to give them the information because they say it is proprietary. We go back and forth until INFOR finally gives up.
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