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Enrollment issues
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scuba80
Advanced Member
Posts: 35
1/27/2014 2:48 PM
I am hoping someone can point me in the right direction. Ever since Open Enrollment, our new hire benefits are starting date of hire. They should start first of month. In addition, we are getting benefit entry point errors for life events. I have engaged Lawson support and they suggested we add new 01/01/14 dates in BN16. Our BN16 set up looks correct as it matches previous years. We have first of month entry points set up for new hire group and no entry points set up for all other groups.
J Quinn
Basic Member
Posts: 6
2/1/2014 1:49 PM
If you are using Employee Self Service for enrollment, check your set up on the BS03.1, .2, and .3 screens. Pay attention to the bottom of the screen and you will notice your date options there. While new hires is just one of these screens , you might as well check all of these date parameters for life events while you're there.
scuba80
Advanced Member
Posts: 35
2/3/2014 12:56 PM
Thanks for the direction. Talking with Lawson support they noticed some issues with our employee groups and potential conflicts. Thats is why were had issues. Instead of using BS01 for new hires, we have sperate new hire group and set up that is only active for 30 days.
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