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HR54/PA54 not showing history from PA52 but HR11 is correct

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Kelly H
Veteran Member
Posts: 167
Veteran Member
6/10/2015 1:40 PM

    The Exempt from Overtime field is marked as required on the HR10.  The processor said they created the PA52 and updated the Exempt from Overtime field within the action. (yes to no) 

     

    When payroll runs there is an error because they are going to hourly and they cant load their hours because although HR11 is accurate (showing N in exempt from overtime field), the HR54/PA54 history record is not showing the most recent record for that field from the PA52 that was just entered. 

     

    If we try to change the field directly on HR11, it gives us the error that the field can only be changed on a Personnel Action, which is what we would expect.       

    We cannot recreate this in our test environment or find any pattern that appears to be causing the issue.  

    Has anyone had this issue come up? 

    Catresa
    New Member
    Posts: 1
    New Member
    7/30/2015 2:05 PM
      Yes, the processor is correct.
      The employee needs the change in their personnel history, of course, with the correct effective date. In turn, you will now have the change/update on the HR54 and PA54.
      FYI- I would limit making changes directly to HR11 especially if you are not aware of your config setup/ data flow.
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