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Last Post 08/08/2016 9:05 AM by  Brian Veldhouse
Losing data after timeout in Lawson 10
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Brian Veldhouse
IS Senior Analyst
Holland Hospital
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08/04/2016 8:08 AM

    In previous versions of Lawson, the user is returned to the screen they were using with their data intact after a timeout by re-entering their password.  Buyers using PO20 and Accounts Payable, using AP20 are frustrated with losing their PO and invoice data when they are interrupted.

    Anyone else have this issue?

    I entered an enhancement request for this (ER 9223).  In my opinion this is a defect, not an enhancement, since it worked perfectly in prior versions.

    Kat V
    Sr Supply Chain System Analyst
    South Broward Hospital District
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    08/05/2016 11:01 AM
    We had this when we first went to v10. It was the timeout in Landmark - it was set to 1 hour and it defaulted over to S3. The buyers tend to have inbasket open as one of their screens so when one timed out they all did. I don't know what my IT did to fix this though.
    Brian Veldhouse
    IS Senior Analyst
    Holland Hospital
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    08/08/2016 9:05 AM

    I think our situation is different since this is not related to a common in basket.  I opened a ticket with Infor and received the following response:

     

    I did some research and found that this had been reported as a defect before, but they did not revert the functionality. Here is the explanation:

    This was discussed with the teams involved in the investigation of this case which wrapped up today.

    Here are our clarifications to this issue's outstanding items:
    - The modal dialog login page was removed because the browser vendors themselves dropped the support for modal dialogs due to functionality issues and vulnerability risks (see references.docx for sources)

    - In order for a user to be redirected back to the form where the session time out is experienced upon re-logging back in, there will need to be an intrusive enhancement on Portal

     

    In other words, it appears this functionality was removed due to vulnerability risks.  Bummer....

     

     

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