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Last Post 09/20/2021 11:26 AM by  LauraPat
Return Qty - no Return Line??
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LauraPat
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09/20/2021 11:26 AM

    We had an issue begin recently (in July-August) where we have PO Lines, that have a returned quantity, but there is no associated PORETURNLN ever created.  We cannot figure out how this is happening.  We've spent a significant amount of time working with Infor support and they are stumped as well.  We can't find any commonalties between all of these lines.  There are all different items, different companies, etc.  Infor is still digging into this - but I told them I would reach out to other Lawson clients to see if anyone else has had this issue and has been able to figure anything out.  We are on V10 On Premise/MSP5/Linux/Oracle.  The only "common" thing we can see is all of the lines in question have the same return quantity of 3.   We went through every line in question, via a WebEx with Infor Support, and could find nothing obvious that was wrong.  Thanks in advance for any thoughts, ideas or info.

    - Laura

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