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Last Post 01/20/2014 10:54 PM by  timbomom
Smart Note "sender email address"
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timbomom
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01/20/2014 9:44 PM
    My question involves the "sender email address" for a smart note. In our installation, the Smart Notes are being sent with the "sender email address" of a specific employee. I've been asked to change this email address to that of another employee. So I looked in the documentation.

    The documentation says to edit the <LBI_HOME>\<SmartNotification_HOME>\conf\DeviceTypes.xml file and change the From attribute to the sender email address to use for the device type.

    The problem is, the xml file we are using has the default entries (see below). The employee email address that Smart Notes is using is not in the DeviceTypes.xml.

    Sample entry from DeviceTypes.xml:
    <device-type name="MS Outlook (html)" driver="com.lawson.lsn.deliveryengine.drivers.EmailDeviceDriver" formatter="com.lawson.lsn.rendering.HtmlFormatter" protocol="smtp" host="yoursmtpserver.com" from="messaging@yoursmtpserver.com"/>

    So, where is Smart Notes getting this specific employee's email address from?

    Thanks in advance,
    Patricia
    Matthew Nye
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    01/20/2014 10:12 PM
    Patrica,

    Unless youre working with a very old version, its much more simplistic.

    Go to the Install Validator for SN and show all steps. step 17 has the universal setting. if you want to change it for a specific Notification its in the last step when editing the notification under More Options.

    HTH,
    Matt
    If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
    timbomom
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    01/20/2014 10:54 PM
    Matt,

    Thanks a million!

    Patricia
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