Forum: Lawson Smart Office

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Last Post

Release Notes    

Started by  Greg Moeller
Do any release notes/technical information documents exist for the ISO hot fixes, or are they just available on the major release  If so, how do we tell what was fixed in the HF
2 47966 1
by  Greg MoellerJump to last post
1/24/2019 9:18 PM

User slowness    

Started by  ScottCT
We have several users reporting slowness after using Smart Office for a period of time. If they restart (log out/in) then the slowness temporarily subsides.    They primarily use a mashup to do their work, and the constant having to log out/in is hindering productivity.    We had a theory that their user log is filling up, so we changed their log level, but that doesn't not seem to have any effect.    Any suggestions we can try 
0 3560 0
12/4/2018 4:51 PM

Problems installing LCM Service    

Started by  Mrpotato
Hi All, I've successfully installed the LCM Server and service is running and I can access the LCM web page on port 4062. When I attempt to install the LCM service I enter the IP, Port, username and password then the install starts it does the following: unzips displays classpath entries then shows the following: The LCM Service will be installed with 64bit Java The LCM Service must be installed with Java JDK Then the install returns the command prompt. I'm assu...
9 38349 1
by  dagneJump to last post
7/30/2018 11:14 AM

Unusual behavior in PO20 screen after application of CTP    

Started by  Orlando Gray
Hi all. A little over a week ago we installed CTP117867, which moved us from version to version of the PO20.scr and from version to version of PO20PD into our Production environment and users have been seeing some odd behavior in the PO20 screen on load. Some parts of the form do not appear normal and also there are data values in some columns that do not belong. I have tried recompiling PO20, as well a...
0 3786 1
6/7/2018 5:02 PM

Global Default Values _ Smart Office    

Started by  Margie Gyurisin
Is there a way to globally set the default values to all forms I use to a specific company
0 3514 0
6/6/2018 1:52 PM

PO20 Screen    

Started by  Srini Rao
How do I add the PCR-DFLT-SRC-DOC field to PO20.1 main screen . It's on PO20 .4 screen     
0 3682 1
5/4/2018 3:29 PM

PO20 Screen    

Started by  Srini Rao
How do I add the PCR-DFLT-SRC-DOC field to PO20.1 main screen . It's on PO20 .4 screen     
0 3744 0
5/4/2018 3:29 PM

Smart Office Toolbox    

Started by  Jeanne Auskalnis
Is there a way to increase the size of the toolbox window when it is open on a form.  Not all the text is displayed.
0 3308 0
11/30/2017 7:20 PM

SmartOffice launching LBI    

Started by  Greg Moeller
We have LBI enabled in SmartOffice.   Users are able to click the dashboard and be brought directly in....  however when they click a link from that dashboard, they are presented with a login box. Any suggestions as to where to look  I was under the impression that they shouldn't have to log in.
2 33319 1
by  Greg MoellerJump to last post
10/16/2017 3:45 PM

Guide/Exit doucment for LSO install 10.12 04 10.1.4    

Started by  xxxxxttysfh
Cna anyone share if they have LSO 10.4.1 exit document please
0 3326 0
8/17/2017 4:35 PM

LifeCycle Manager middleware FOR SQL    

Started by  xxxxxttysfh
2017-08-14 01:36:46.070 Set properties:   property:global.spacesabbrevations=&91;&93;   property:global.ostype=WINDOWS   property:global.productregistrationid=5   property:global.spaceids=&91;&93;   property:middlewareversion=2014   property:global.productname=SQLServer   property:global.username=LCMAdmin   property:default.index.path=   property:middlewarename=U-LAWSQL   property:default.log.path=   property:global.osversion...
0 3686 0
8/14/2017 6:54 PM

Getting SSL Error when trying to access Smart Office    

Started by  Ed Corbett
All Smart Office users are getting the below message when trying to log in to smart office. Windows Server 2008 IIS 7 Smart Office 10.2.0    
4 35176 1
by  DustinVJump to last post
7/26/2017 2:43 PM

Smart Office Canvas Item Locking    

Started by  kyle
Is there a way to lock the canvas so the items on the canvas do not move around except for the case where it is relative to the various screen sizes
1 32989 0
by  MWadeJump to last post
6/20/2017 1:57 PM

Smart Office v10 co-residing with other Lawson applications    

Started by  Adam Brown
We are in the process of upgrading from Lawson v9 to Lawson v10.  In our existing v9 configuration, we have a separate dedicated LSF server and a separate dedicated Smart Office server.  For v10 is it possible for both LSF and Smart Office t be installed on the same server  Or does Smart Office v10 require a dedicated server  Can anyone point me to some documentation that explains the installation scenarios for Smart Office v10
0 3053 0
5/22/2017 7:52 PM

LCM installation issue    

Started by  Roger French
I've installed LSO/ISO many times.   So new issue though on a new LCM (LifeCycleManager) version on Windows 2012R2 Standard server. Java 1.7_80 is installed. Plenty of memory, space, etc. Installing it as doman lawson account who is a member of the local Admins group. I'm installing LCM using the java -jar function. It get's to the 'install new LCM' screen, and then click next the Prerequisite Error panel displays:   'Error: the installer cannot continue... The follo...
0 3316 0
3/28/2017 1:33 PM

Getting SSL Error when trying to access Smart Office    

Started by  Ed Corbett
All Smart Office users are getting the below message when trying to log in to smart office. Windows Server 2008 IIS 7    
0 2865 0
2/8/2017 1:35 PM

Smart Office Quit Working    

Started by  dkester
My Lawson Smart Office just quit working and now won't reinstall.  When I try to sign-in, just after I put my password in the following message comes up:  'Lawson Client has stopped working'.  INFOR support has given me the most recent URLs and I've checked the list of MS Windows 10 hotfixes that are 'broken'....nothing seems to apply.  Has anybody seen this error before, and what did you do to fix it    Thanks!  
1 34863 0
by  KarinJump to last post
9/20/2016 5:38 AM

replacing item with another item    

Started by  Philbert
I am wondering if there is a function in M3 V10.1 Smart Office that allows you to easily supersede one item into another.   So basically let's say we have Item A and it will be replaced by Item B.  There is no set date for this to occur as it is dependent on stocks of Item A needing to be depleted first.  I really want to have Item B set up, allow stock to be ordered and receipted and then once Item A is sold out it changes to status 80 and the new Item B takes over. Ideally it...
0 3766 1
8/3/2016 8:58 AM

Smart office list view    

Started by  kyle
We just installed smart office and wondered how to enable the list view.
1 33762 0
by  Peter MaynardJump to last post
7/28/2016 9:48 AM


Started by  kyle
I am trying to create a list from the IC81 in smart office, but can not seem to figure out how to include the ITEMSRC table in the list and it is not part of the Fields/Table you can choose when selecting the data to show.  Is this accomplished using the 'links'  I am trying to figure out what that area is for, but have yet to get it working.   Any suggestions
0 3424 0
7/27/2016 12:30 AM

Image Now and Smart Office Integration    

Started by  Jeremy
Has anyone integrated Perceptive Software's ImageNow with Lawson Smart Office  We use ImageNow as our document imaging solution, at the recommendation of Lawson, but after beginning implementation, we quickly realized that Image Now can't 'screen scrape' data from forms in LSO!  So, any time we want to scan into Image Now and then index that document, we have to use Portal.  This is a problem since everyone that would be linking documents uses LSO! Anyone have any solutions on...
7 37720 3
by  whsmaconJump to last post
6/30/2016 12:56 AM

Favorite Publishing    

Started by  Greg Moeller
Hi, experts!  Was wondering if you have some favorites that you'd like a group of people to have...  which utility do you do that from Is is Settings Editor, Profile Editor, Category File Administration I've been looking for 2 days now, and I can't seem to find where this setting is located at.  Help, please TIA, -Greg
33853 1
by  Kat VJump to last post
4/26/2016 6:31 PM

ImageNow Integration with Smart Office Drill Around on AP90    

Started by  Pramod Chandra
Hi,   I am trying to undertake a project where I need to Integrate ImageNow in Smart Office Drill Around for AP90 I know Javascript but I dont know where to start, smart office is quite new tool to. Can please someone help me here   Thanks Pramod
0 3569 1
4/25/2016 2:32 AM

LSO and Citrix    

Started by  Greg Moeller
I'm having issues publishing InfoBrowsers as widgets.  I'm following the steps outlined in the Admin guide, but it never seems to appear in the widget library after I publish one. Please help! LSO Accessing through Citrix.   Is there something that needs to be moved to the Citrix server(s)
34269 1
by  Greg MoellerJump to last post
3/31/2016 9:16 PM

Trying to figure out...    

Started by  Greg Moeller
Hi, everyone!   Hope someone can help me.  I'm trying to enable User Script option and I've been following KB 1211449.  I've gone into LSO, and created a role.  I'm having difficulties understanding step 2, however. It says Once the role is created, it needs to be defined in the user's RM Info in LSA.   Where do I associate the role I've created in LSO with the users that need it  Does it go in the PortalRole attribute That's about as close as I can figure
33412 2
by  Greg MoellerJump to last post
3/25/2016 3:49 PM
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